How and where do you ship?
We ship worldwide via USPS. We are a Canadian Glow in the Dark Supply Company, but have a shipping facility located in Fargo North, Dakota. All orders ship from this location.
How much is shipping?
Low worldwide ship fees via USPS. Ship fees are based on order total, and you will have the option of ground shipping or priority service.
When will I receive my order?
We process all orders within 48 hours. We ship worldwide using USPS Ground and priority. Tracking will be available and emailed to you. Please note: If you are outside the USA and select Ground shipping it may take 1-3 weeks to Canada and 1-2 months for the rest of the world. We do recommend upgrading to priority for a much faster service.
I am having problems placing my order on-line
If you are experiencing any difficulties feel free to contact us.
How do I get free powder & get my project featured?
Simply email us a photo & a brief description of how you used our glow in the dark paint or powder & we will send you free paint or powder of your color choice.
How do I pay?
We accept Visa, MasterCard, American Express, Discover, Money Orders and checks. You can be confident that your personal and account information is secure. Our credit card processing companies employ the latest 128-bit encryption technology. No sensitive information such as credit card numbers and its details are stored anywhere on this website. You can also offset the purchase using our Gift Certificates.
Money Orders or checks should be made payable to -
LEBEL ENTERPRISES INC.
PO Box 1432,
Your order will be shipped within 24 hours after the MO arrives or immediately after your check clears.
Is it safe to put my credit card on this site?
Yes. Credit card information is collected directly by our credit card processing company using the latest 128-bit encryption technology. We guarantee that each purchase you make is protected and safe. No sensitive information such as credit card numbers and its details are stored anywhere on this website. If fraudulent charges are ever made, you will not have to pay for them.
How do I order?
Simply Click the Product link. click the ADD button next to the product (sorted by color & size) of your choice. This will take you to the shopping cart where you can select the quantity you desire. On check out you will have to fill a small form (shipping and other details) and then be taken to our secure payment site.
How does your Gift Certificate work?
You can purchase our Gift Certificates from the Gift Certificates page. As soon as payment has been received and verifyid (usually within one business day), a email (with a copy to you) will be automatically dispatched to the person to whom the Gift Certificate is intended.
The Gift Certificate can be used to purchase anything from http://www.readysetglo.com website. Total value of all purchases inclusive of shipping should be equal to or more than the value of the Gift Certificate. All our Gift Certificates are valid for a period of one year.
This Gift Certificate cannot be exchanged for cash nor can a cash refund be issued for purchases less than the value of the Gift Certificate. Each Gift Certificate has a unique number which should not be disclosed to anybody. The first person who uses this number will receive its benefit. Ready Set Glo is not responsible for verifying the identity of the person using the Gift Certificate.
Will I get instructions?
You will receive detailed guidelines/instructions and usage information. Note: Your order includes Recipes for glow in the dark fishing Lures,glowing Gel Candles, Glow embeds, Suspended objects in Gel Candles, paraffin Candles, Glow Ink Acrylic/Gels nails, Identification Markings, Glow in the dark Hidden Pictures and Rod Tips.
We Guarantee our pigments to be of the highest commercial grade quality available, and free of any fillers or additives. We stand behind every product that we sell. Any item that does not meet your expectations may be returned for a full credit or refund within 30 days of receipt of goods.
If you find a lower price anywhere, simply email us and we will beat it by 10%!
Shortages/defective product - Any order which is shipped incomplete/damaged will be resolved by "Ready Set Glo". We will either replace the missing/damaged items at no additional shipping charge or give credit for future purchases. Notification of shortages/damages must be made within 3 days of receipt of merchandise.
All returns must be accompanied by a return authorization number issued by Ready Set Glo. Please contact us via e-mail at email@example.com to obtain the needed R.A. Number.
All non-defective orders are subject to a 15% restocking fee. We are not responsible for duties and taxes.